i almost woudl ve given a good review, but the 1 ply toilet paper and pushing my bags up to a far room changed my mind. the air conditioning broke, and i had to call maintenance. i expected a complimentary gesture for all my troubles! definitely not the luxury experience i anticipated, very disappointing.

We stayed with our grandkids, and the spacious rooms were fantastic! The hotel had a vibrant atmosphere, and we loved the cozy seating arrangements found throughout. Being close to the golf club made for a fun afternoon outing with the family!

My kids wished there were more kid-friendly dining options.

I just spent 1 night in a King Room. The room was spacious and had multiple seating options, creating a comfortable atmosphere. I was impressed by the modern decor throughout the place. The dining experience at Toasted Oak was excellent, with a fantastic wine selection. 😍

the bathroom was unclean , and the whirlpool tub was not functional. however, the complimentary snacks in the lobby were a nice touch. the spacious rooms provided a great amount of privacy. staff were attentive to our requests 😊.

Chandra at the front desk greeted me warmly upon arrival. She recognized my Gold Elite status, which made me feel appreciated. The lobby had a cozy vibe with a fireplace, perfect for relaxing. My room was spacious, clean, and recently renovated, equipped with a large smart TV to watch Netflix. The bed felt comfortable, though a bit firm for my liking. Housekeeping did a great job maintaining cleanliness. I experienced a bit of road noise due to the busy street nearby, but it wasn’t too disruptive. The location worked well, situated inside a shopping complex with various restaurants and shops. I enjoyed breakfast at the on-site restaurant, Toasted Oak. The food was good, though the breakfast potatoes were surprisingly cold and stale. Also, only one elevator was working during my stay, causing slight delays. Overall, it was a solid stay with room for improvement.

the renaissance has friendly staff, especially chandra at the front desk who made us feel at home. the toasted oak restaurant offers delightful meals and is conveniently located in a shopping hub with plenty to explore nearby.

was all great, but check-in took a little long.

Staff attentive during our stay. Enjoyed the live music vibe in the lobby. One elevator was out of service, causing delays.

my stay at renaissance was fantastic! the front desk staff were super friendly, making me feel welcomed from the start. plus, the fitness center was a great spot to unwind after my long days. so close to a spacious mall, it made shopping a breeze!

100% recommend

the staff were very friendly and helpful throughout our stay. the breakfast buffet was often out of stock.

Family with children friendly experience

The front desk staff was super friendly, especially Jackson. He let us check in at an early hour when we were exhausted after a long drive, and it made all the difference for our family. We appreciated the free snacks and beverages in the lobby, which came in handy for my kids throughout our stay.

It wasn't exactly economical, but still reasonable for what we got.

Comfortable Stay with Great Amenities

Enjoyed our stay for a hockey tournament with spacious rooms and friendly staff. The lobby with its cozy fireplace was welcoming. Dining options nearby made meals convenient. Opt for a higher floor to avoid noise. Breakfast at the on-site restaurant was satisfying with generous portions.